Student Getting Started
Guide
Accessing Massasoit
Community College My MCC Courses
Massasoit Community College uses Campus
Edition 6 (CE 6 Application Pack 2)
There are several methods of
logging on to My MCC.
1. Logging on via the Massasoit
Web Site
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a. Go to the Massasoit Web Site. b. Click
on the “My MCC Login” link located
in the center of the page. Tips Bookmark
this page in Netscape or save as a Favorite in Internet Explorer to create a quick link back to this page. |
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c. Your User name is your Third Party ID. If you are a returning student, you received your Third Party ID in your Fall 2007 grade mailing. If you are a new student, you received your Third Party ID at Orientation.
Your password is your 6 digit Banner PIN.
For
information regarding your Banner PIN, read Part I at: http://www.massasoit.mass.edu/banner_login.cfm Tip: - Your User name is case sensitive! |
So . . . if your name is Robert Stevenson and your social
security number is 032-18-2159, your User name is: rste2159 |
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d.
If you have forgotten your 6 digit Banner PIN: From the Banner
User Login Page, http://mustang.massasoit.mass.edu:9040/pls/prod/twbkwbis.P_WWWLogin Enter your
SSN or Student User ID. Click on “Forgot PIN”. |
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You will
be asked to provide the correct answer to your security question. The answer
to your security question must be entered exactly as you did when you created your question. Remember it is
case and spacing sensitive. Click “Submit Answer”. You will
then be asked to enter a new PIN for future access. |
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e.
Before logging in, be sure to click, Check Browser . |
Browser Check Before logging in, it is highly recommended that you perform a
browser check to see if your computer is properly configured to use the
Blackboard Learning System. Pop-up Blockers The Blackboard Learning System sometimes uses small browser
windows to deliver requested content. Some pop-up blockers incorrectly
interpret these small windows as pop-ups and block them. If you have
installed a pop-up blocker, turn it off while using the Learning System. Java Security Certificate After logging in to the Blackboard Learning System, you will
be prompted to accept a Java Security Certificate. You must click Yes or Always to ensure
that Learning System functionality using Java will work properly in your
browser. |
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f. If
you do not see green check marks in
all of the check boxes, proceed to the Browser Tune-up Page to do a full
Browser Tune-up. |
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g. From
the Course List, click on the Course Title to access your course. |
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2. Logging into My MCC via your browser
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a. To
get to the My MCC login page, type this
address in your browser's address bar: http://webct6.massasoit.mass.edu You will then be redirected to: http://webct6.massasoit.mass.edu/webct/entryPageIns.dowebct
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b.
Follow Steps c. – g. above |
3. Features of Your
Account
The following
features are located on the My MCC page:
·
My
Settings, Check Browser, Help, Log Out
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Content
Manager (File Manager), Personal to do list, My Grades, Calendar, Mail, read Campus
Announcements, create Personal Bookmarks, access Campus Bookmarks, and Who’s
Online.
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From
the Tool bar, you can rearrange the Content Channels, Color, and Layout of you
My MCC page.
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4. Viewing My MCC (Information from http://www.webct.com/tuneup)
Since
you access My MCC using a web browser, you must use a browser that is supported/validated.
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Validated: |
These
browsers have been tested extensively and have been validated for use with My
MCC. |
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Unsupported: |
These
browsers are known to have significant issues in operation with My MCC and
are not supported for use with My MCC. |
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Browsers not listed: |
Browsers
not shown on this table have not been tested. They may or may not work with My
MCC. It is strongly recommended that you use a Validated browser. |
Firefox : Massasoit
highly recommends the use of Firefox
browser. To download supported browsers, please follow the link: http://www.webct.com/tuneup/viewpage?name=tuneup_browser_tuneup_information#download
Supported
Browsers for Windows
Supported Browsers for PCs
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My
MCC Version |
Browsers |
Browser
Versions |
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Validated |
Unsupported |
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Application
Pack 2 for CE 6 and Vista 4 |
Microsoft IE |
6 SP2, 7 |
-- |
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Netscape |
-- |
8 |
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AOL |
-- |
-- |
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Mozilla |
-- |
1.5, 1.6 |
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Firefox |
1.5.x (PC only),
2.0.x |
-- |
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Supported Browsers for Mac
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My
MCC Version |
Browsers |
Browser
Versions |
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Validated |
Unsupported |
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Application
Pack 2 for CE 6 and Vista 4 |
Mozilla |
-- |
Browsers
running under Mac OS 9 and earlier; Firefox 1.5, Mozilla 1.5, 1.6,
and 1.7 |
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Firefox |
TBD
with 1.0, 1.5, and 2.0 |
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Safari |
1.3,
2.x; and 2.x for Intel x86 platform |
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For
further information on supported browser, follow the link:
http://www.webct.com/tuneup/viewpage?name=tuneup_browser_tuneup_information#browsers
Browser Tune-Up Instructions
The most important function you can perform before
participating in you’re my MCC course is a Browser Tune-Up.
This will solve most problems you may encounter. Update your browser settings
by following the directions located on the Browser Tune-Up page at http://www.webct.com/tuneup or by
clicking on the “Check Browser” link
on your MyMCC page.
If you fail to do this, you may run into difficulty accessing your
course materials. The browser tune-up will assist you in the following:
Install/Enable
Java for My MCC
While using My
MCC, if you are unable to view discussion postings, quiz windows, and
participate in Chatrooms, you need to Install Java.
You will
need to have the Sun Microsystems Java Runtime Environment (JRE) software
version 1.4.1 (1.4.2_06 or higher strongly recommended) software installed in
your browser in order for certain areas of Mt MCC to function properly. Sun JRE
version 5.0 (1.5) is also supported. To download and install Java for My MCC
From the Browser
Tune-Up page, http://www.webct.com/tuneup/:
1.
Click
the “Java, Get It Now”
icon. The Download
Java(TM) 2 Runtime Environment page appears.
- Review and accept the License
Agreement.
- Select the appropriate download
and follow the online instructions.
Note: Alternate links for
Macintosh operating systems:
·
For
Mac OS X, download and install the latest version of Java
for Mac OS X.
·
For Mac OS 9 and earlier, download and
install the MRJ 2.2.5
Disable
Pop-Up Blocking for My MCC
While
using My MCC, if you are unable to view discussion postings, quiz windows, and
download links, then you need to disable pop-up blocking for the Massasoit My
MCC server.
Depending
on the pop-up blocking software you are using, you may be able to set you’re my
MCC server as an allowed site, or you may need to disable the pop-up blocker
while using My MCC.
Pop-up
blockers work in the background while you browse the internet. When they detect
a pop-up window that may be an unwanted advertisement, they automatically close
the window. This can prevent My MCC from performing properly.
To
disable pop-up blockers for My MCC:
a) Search your hard
drive for any software with "pop-up" in the name. Disable it or set you’re
my MCC server as an allowed site. Examples of popular pop-up blocking applications
include:
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Pop-Up Stopper |
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Pop-Up Defender |
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Pop-Up Zapper |
b) Pop-up blocking
functions are included in some anti-virus, internet security, personal
firewall, and browser programs. Disable the relevant setting in the program or
set you’re my MCC server as an allowed site. Examples of programs that include
pop-up blocking functions include the following:
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Read the Browser Tips
and Troubleshooting:
If you are still
having trouble using My MCC, read the Browser
Tips and Troubleshooting page. There may be a problem with your
browser or other software on your computer. Additionally, the address for
this page is: http://www.webct.com/tuneup/viewpage?name=tuneup_browser_troubleshoot
Plug-ins for My MCC:
Some My MCC courses
use browser plug-ins. To view portions of these sites, you may need one or more
of the plug-ins. You can test and download plug-ins from the plug-ins page at: http://www.webct.com/tuneup/viewpage?name=tuneup_browser_tuneup_information#plugins
5. Getting Help with you’re
my MCC Account
a. My MCC Help Sessions
Additional
My MCC Help Sessions
are available during the week of classes. The following sessions are optional. Most students find it helpful
to attend one optional help session,
although you are welcome to attend more than one session.
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Day |
Date |
Time |
Room |
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Tuesday
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January 22 |
2:00 – 3:00 pm 5:00 – 8:00 pm |
B543 |
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Wednesday
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January 23 |
12:00 – 1:00 pm 5:00 – 8:00 pm |
B543 |
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Thursday
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January 24 |
2:00 – 3:00 pm 5:00 – 8:00 pm |
B543 |
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Friday |
January 25 |
12:00 –1:00 pm 5:00 – 7:00 pm |
B543 |
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Saturday |
January 26 |
By
appointment, call 508-588-9100, |
Ext.
1541 |
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Monday |
January 28 |
12:00 – 1:00 pm 5:00 – 8:00 pm |
B543 |
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Tuesday |
January 29 |
2:00 – 3:00 pm 5:00 – 8:00 pm |
B543 |
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Wednesday |
January 30 |
12:00 – 1:00 pm 5:00 – 8:00 pm |
B543 |
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Thursday |
January 31 |
2:00 – 3:00 pm 5:00 – 8:00 pm |
B543 |
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Friday
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February 1 |
5:00 – 7:00 pm |
B543 |
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Saturday |
February 2 |
By
appointment, call 508-588-9100, |
Ext.
1541 |
b. Help Desk
Students can contact the Office of
Information Technology
If you need to leave a voice mail
message when you call for technical assistance, please be sure to state your
full name, telephone number including the area code, and the nature of your
problem.