Prof. Janet Brown-Sederberg
Computer Technology &
Information Management
Technology Building Room 105
508.588.9100 x 1630
jbrown-sederberg@massasoit.mass.edu
Massasoit Community College
Course Syllabus
Software Management and Maintenance (CTIM292-01)
Spring 2008
   
Instructor: Janet Brown-Sederberg
Division: Business
Department: Computer Technology and Information Management
Office: T-105
Telephone: 508.588.9100 x 1630
Email: jbrown-sederberg@massasoit.mass.edu
Web Page: http://faculty.massasoit.mass.edu/jbrownsederberg/index.htm
Office Hours: MW 11:45 am - 12:00 pm
TR 12:15 - 1:00 pm
By Appointment
Class  
Location: T540
Day/Time: Thurs
6:00 - 10:00 pm
Credits: 3
Prerequisites: Prerequisite: Computer Configuration and Hardware (CTIM 171) or Departmental Approval. Lecture: 2 hours Lab: 2 hours
Text: A+ Guide to Software: Managing, Maintaining and Troubleshooting, 4th Edition
Jean Andrews
Course Technology/
Cengage Learning
ISBN: 061921760X
Available from Amazon
Description: This course will cover personal computer software and maintenance. The course will examine the subject area through classroom and laboratory work, presenting the student with real-world exposure to software management and maintenance. The emphasis will be on installing, maintaining, and troubleshooting software such as operating systems and applications.
Objectives/Procedures/Schedule/Assignments/Exams/Policies
Instructional Objectives: This course will give the student a basic understanding of software management and maintenance.
Teaching Procedures: Lecture, hands-on laboratory assignments (in and outside of class time), projects, and examinations.
Schedule (Tentative):
Date Day Class # Topic
1/24 Thurs 1 Chapter 1
1/31 Thurs 2 Chapter 2
2/7 Thurs 3 Chapter 3
2/14 Thurs 4 Chapter 4
2/21 Thurs 5 Review/Labs
2/28 Thurs 6 Chapter 5
3/6 Thurs 7 Chapter 6
3/13 Thurs 8 Chapter 7
3/27 Thurs 9 Chapter 8
4/3 Thurs 10 Chapter 9
4/10 Thurs 11 Chapter 10
4/17 Thurs 12 Chapter 11
4/24 Thurs 13 Review/Labs
5/1 Thurs 14 Chapter 12
Assignments: Homework and alternative projects will be assigned. Supplemental reading will be assigned.
Exams: Periodic Quizzes (Dates TBA)
Grading Policy:
Points: Points will be assigned to assignments, quizzes and attendence. The total points earned during the semester will be divided by the possible points to be earned and a letter grade granted according to the scale that follows:
Scale in Percent of Points Earned/
Possible Points: 		100-94 A
93-91 A-
90-88 B+
87-84 B
83-81 B-
80-78 C+
77-74 C
73-71 C-
70-68 D+
67-64 D
63-61 D-
60-0 F
 
Attendance/
Participation Policy:		 Students are expected to attend and participate in all class meetings.
Late Homework/
Project Policy: 		Homework and projects will be accepted only at the beginning of the class on the date they are due. Late homework/projects will not be accepted.
Makeup Exam Policy: Exams are to be taken when scheduled. There will be no make-up exams.
Student Needs: Students with disabilities who believe that they may need accommodations in the classroom are encouraged to contact a disability counselor as soon as possible. Students with learning disabilities should contact Andrea Henry, at extension 1805. Students with physical disabilities should contact Mary Berg, at extension 1425. Students at the Canton Campus should contact Stan Oliver at extension 2468.
Any fool can know. The point is to understand. - Albert Einstein